All orders are shipped from our warehouse in Regina, Saskatchewan. Our fulfillment team is small but mighty – each order is processed manually by the order desk before being released to the warehouse team, where it is picked and packaged by hand. The fulfillment team will let you know when your order is released, fulfilled, and once it leaves our warehouse for delivery.
We process orders from 7:30 AM to 12 PM and 1 PM to 4:30 PM, Monday – Friday. Please note that orders received after 2 PM may not be processed until the following business day, particularly during the busy season.
DELIVERY AREA #
Please note that we are unable to ship perishables or certain liquids to all locations.
Please be aware that there may be extra costs associated with shipping certain products or shipping to difficult to access addresses. When that arises we will contact you with a quote for your approval
SHIPPING COSTS #
PLEASE NOTE – the shipping costs below are NOT APPLICABLE for our Wholesale Customers. For more information on Wholesale shipping please contact us.
Local (City of Regina, SK and Area)
|Up to $48.99
|$49.00 and over
|Up to $98.99
|$99.00 and over
Alberta, British Colombia, Manitoba, Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and Labrador, Northwest Territories, and Yukon
|Rates calculated at check out
|At this time we do not ship to Quebec.
EXPRESS SHIPPING & RUSH DELIVERY #
We can accommodate express LOCAL delivery with enough notice. For same day delivery, orders must be placed no later than 11AM and may be subject to a rushed delivery charge of $5.
Courier-shipped orders are limited to the express options available from the carrier and will be subject to an express delivery fee of $15.
SHIPPING METHODS #
- Local Delivery – We offer next-business-day delivery from Monday – Friday to your home or business in Regina and area.
- Local Pick-up – Orders are available for pick-up during regular business hours at Caliber Coffee Roasters, Ambassador Coffee Service, and Ambassador Coffee Retail. If you would like to pick your order up at a specified time or date, please let us know in the order notes on the checkout page. We will notify you about which of our locations your order will be held for pick-up when we email to let you know that your order is ready for pick-up.
- Courier – Courier orders typically ship next-business-day with 1-3 days lead time depending on location. Tracking information will be provided when your order leaves the warehouse. We ship orders with Purolator and Canada Post.
- Courier – Courier orders typically ship next-business-day with varying lead times depending on location. Tracking information will be provided when your order leaves the warehouse. We ship orders with Purolator and Canada Post.